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Telegram channels link through a bot URL. When you create a link, the channels service returns a t.me/... URL. The user opens it, starts the bot, and a route is established between their Telegram chat and your agent.
The action.type is "redirect". Send the user to action.url (or open it in a Telegram deep link). Once they tap Start, the bot begins forwarding messages to your agent.

Check status

Disconnect

This removes the Telegram route. The user can still find the bot, but messages will no longer reach the agent until a new link is created. See Status & Disconnect for the full response shape.